Every truck breaks down eventually. Carriers that have a plan lose less time, pay less for the repair and keep their brokers' trust.
Before it happens
- Know what your roadside assistance or towing coverage includes, and keep the number in the cab.
- Keep a list of mobile mechanics and tire services on your usual lanes.
- Carry the basics: warning triangles, a fire extinguisher, a flashlight, gloves, water and a phone charger.
- Decide who the driver calls first, and who calls the broker.
On the road
- Get safely off the road if possible, turn on the hazard lights and set out warning devices as federal rules require.
- Call for help, then tell dispatch the location, the problem and the estimated repair time.
- Tell the broker early, in writing, with a realistic new arrival time.
- Take photos and keep every receipt.
Afterward
Log the repair by unit and date, file any warranty or insurance claim, and add the cost to your maintenance records. If the load had to be recovered by another truck, keep the paperwork for settlement.
Our breakdown plan checklist walks through it.
This article is general information, not legal, tax or regulatory advice. Rules change; confirm current requirements with the responsible agency or a licensed professional.
