Cases take months or years. Much of that time is waiting: for records, for the other side, for the court. Clients do not see the work, so silence feels like neglect.
Set a rhythm
A short call or message every 30 days is common. Counsel decides what is shared and what needs a lawyer's call.
What a good update covers
- What happened since the last update.
- What happens next and roughly when.
- Anything the client needs to do: treatment, records, documents.
- A reminder to call with questions.
Log it
A log of each update protects the firm and shows the client was kept informed.
Our client update log shows who is due for an update.
Litigation support is performed at the direction of a licensed attorney.
This article is general information, not legal, tax or regulatory advice. Rules change; confirm current requirements with the responsible agency or a licensed professional.
