A broker's customer is asking where the freight is. A carrier who answers before they ask gets the next load.
When to update
- Arrived at pickup, and loaded with the time out.
- A daily update in transit, or as the broker asks.
- Any delay, right away, with a new ETA.
- Arrived at delivery, and empty with the time out.
Keep a log
Times in and out support detention claims later.
Our check call log tracks loads in transit and their last update.
General information, not legal, tax or financial advice.
This article is general information, not legal, tax or regulatory advice. Rules change; confirm current requirements with the responsible agency or a licensed professional.
