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Documenting tenant communication

Texts, calls and visits with tenants are easy to forget. A short log of each conversation protects you if there is ever a disagreement.

Property3 min readCorvane Ashmoor & Co.

Most landlord-tenant disputes come down to who said what and when.

Log each contact

  • Date and how: call, text, email, in person.
  • Who you spoke with.
  • What was said, briefly.
  • Any promise made, and by when.

Put important things in writing

Follow up calls about repairs, payments or notices with a short text or email.

Our tenant communication log keeps the record by property.

General information, not legal, tax or financial advice.

This article is general information, not legal, tax or regulatory advice. Rules change; confirm current requirements with the responsible agency or a licensed professional.

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