Personal injury and other damages cases build slowly: treatment continues, bills arrive, insurers respond, and records trickle in. Firms of every size do better when the file has the same structure from the start.
A standard folder set
- Intake: the client's account, photos, police or incident reports and insurance information.
- Medical: one folder per provider, with requests, follow-ups and records.
- Bills and liens: every bill, ledger and lien notice, by provider.
- Wages and other losses: pay records, employer letters and receipts.
- Insurance: claim numbers, adjusters and every letter in and out.
- Pleadings and discovery, once suit is filed.
Running documents
Keep three living documents current: a treatment chronology, a medical bills summary and a records request log. Together they answer most of the questions anyone will ask about the case.
Name files the same way every time
Date, provider or source, and a short description. A consistent naming habit is worth more than any software.
Our case file checklist, medical bills summary and records request log cover the running documents.
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