Dispatchers juggle drivers, brokers, paperwork and surprises. A routine keeps the important things from slipping on busy days.
Morning
- Check every truck's location, hours and status.
- Confirm today's pickups and appointments.
- Look ahead for reloads near tomorrow's deliveries.
Midday
- Track check calls and update brokers.
- Start detention clocks when they apply.
End of day
- Collect PODs and bills of lading.
- Send invoices for delivered loads.
- Plan tomorrow and send drivers their next load.
Our dispatcher's daily checklist resets each morning.
This article is general information, not legal, tax or regulatory advice. Rules change; confirm current requirements with the responsible agency or a licensed professional.